Privacy Policy

Effective Date: September 2024

Overview
Welcome to Gluco Smile. This Privacy Policy outlines how we handle and protect your personal information when you visit our website [www.glucosmile.com] (“the Site”). It explains the types of data we collect, how we use this data, and your rights regarding your information. This policy applies only to data collected online through our Site, not to data gathered offline or through other means, such as telephone, mail, or in-person events.

Acceptance and Updates
By accessing or using our Site, you consent to the collection and use of your information as described in this policy. Gluco Smile reserves the right to make changes to this Privacy Policy. Any updates will be posted with a revised “Effective Date,” and continued use of our Site signifies your acceptance of these changes.

Information We Collect
We may collect both personally identifiable information (PII) and non-personally identifiable information (non-PII):

• Personal Information: Information you voluntarily provide, such as your name, email address, postal address, payment details, and any other data you submit when registering, making purchases, or subscribing to our services.
• Automatic Data Collection: Data such as your device’s IP address, browser type, device identifiers, and browsing activity may be collected to improve your experience and monitor traffic on our Site. This data may be gathered through cookies, web beacons, and similar technologies.

How We Use Your Information
The information we collect allows us to:

• Process orders and manage your account.
• Improve the functionality and content of our Site.
• Provide personalized experiences and offers tailored to your interests.
• Communicate with you regarding promotions, updates, and services.
• Share relevant advertisements through various channels, such as email, SMS, or direct mail.

You can opt out of marketing communications at any time by following the “unsubscribe” link in our emails or contacting us directly.

Cookies and Web Beacons
We utilize cookies (small data files stored on your device) and web beacons (clear images embedded on our website or emails) to track your interactions, enhance your user experience, and gather information about browsing behavior. You have the ability to manage cookie preferences through your browser settings.

Third-Party Links and Advertisers
Our Site may include links to external websites or advertisements managed by third-party advertisers. These third parties may collect data through cookies, pixels, or other tracking technologies. Gluco Smile is not responsible for the privacy practices of these external sites, and we recommend reviewing their privacy policies if you have any concerns.

Sharing Your Information
We may share your personal data with trusted third-party partners, such as service providers, to facilitate services on our behalf (e.g., payment processing, shipping, marketing assistance). These partners are obligated to handle your data securely and use it only for the purposes specified by Gluco Smile.

In the event of any cooperative services or promotions, information may also be shared with relevant partners.

Legal Obligations and Business Transfers
We may disclose your information as required by law, legal proceedings, or to protect the rights, safety, or property of Gluco Smile and our users. In the case of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

Google Analytics and Facebook Integration
Our Site uses Google Analytics to help us analyze visitor behavior and optimize our marketing strategies. The features we use may include:

• Remarketing
• Display Network Impression Reporting
• Google Analytics Demographics and Interest Reporting

We also integrate with Facebook for advertising purposes. The data we collect from these platforms is handled per this Privacy Policy, and we adhere to Google’s and Facebook’s data use policies.

You can manage how your data is used by these platforms through their respective ad settings or opt-out options.

GDPR and CCPA Compliance
While Gluco Smile primarily serves U.S. customers, we respect the rights of users under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA):

• GDPR: If you are a resident of the European Economic Area (EEA), you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@glucosmile.com.
• CCPA: California residents can request access to or deletion of their personal information, or opt out of data sharing. Contact us at support@glucosmile.com to make such requests.

Protecting Children’s Privacy
The Gluco Smile website is not intended for children under the age of 13. We do not knowingly collect or store information from users under this age. If you believe we have inadvertently collected such information, please contact us to have it removed.

Data Security and Retention
Your personal information is stored on secure servers, and we take reasonable precautions to protect it from unauthorized access, alteration, or disclosure. Only authorized personnel have access to this information. We retain your data for as long as necessary to provide our services or as required by law.

Your Rights and Choices
You have the right to:

• Access and update your personal information.
• Request deletion or correction of your data.
• Opt out of marketing communications at any time.

For any concerns regarding your data or to exercise your rights, please contact us at support@glucosmile.com.

Policy Changes
Gluco Smile reserves the right to modify this Privacy Policy at any time. All updates will be posted on this page. If there are significant changes, we will notify you via email or a notice on our Site.

Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

Gluco Smile
Email: support@glucosmile.com

Thank you for trusting Gluco Smile with your personal information. Your privacy and security are important to us.